Privacy Policy

Allure Beauty Lounge

Effective Date: 28 May 2025

At Allure Beauty Lounge, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, whether as a client, employee, or supplier.

1. Who We Are

Allure Beauty Lounge is a registered beauty salon based in 21a St. Mary’s Street, Wallingford, Oxfordshire, OX10 0EW. We provide professional beauty, nail, massage, and skincare services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following personal information:

Clients:

Name, contact number, email address

Date of birth

Medical history relevant to treatments

Payment details (not stored)

Appointment history

Employees and Contractors:

Name, address, contact details

National Insurance number

Bank details (for payroll)

Emergency contact details

Employment records and training

Website Visitors:

IP address, browser type, and browsing activity (via cookies)

3. How We Use Your Information

We use your personal data for the following purposes:

To manage bookings and provide treatments

To ensure safety and suitability for treatments

To process payments and manage accounts

To contact you with appointment reminders or relevant updates

To comply with legal obligations, including employment and health and safety laws

4. Legal Basis for Processing

We process your personal data based on the following grounds:

Consent – where you have given us permission (e.g., to send marketing texts or emails)

Contractual necessity – to deliver the services you’ve requested

Legal obligation – to comply with applicable laws and regulations

Legitimate interests – to operate and improve our services

5. How We Store Your Data

Client records are stored securely in a password-protected salon management system and/or in locked physical files.

Staff records are stored securely and are accessible only to authorised personnel.

Data is retained only for as long as necessary. Client records are retained for up to 6 years after their last visit in line with our data retention policy.

6. Sharing Your Information

We do not sell or rent your data. We may share your data with:

Professional service providers (e.g., software systems, payroll services) who assist us in operating our business

Regulators or legal authorities if required by law

7. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of inaccurate or unnecessary data

Object to or restrict our processing in certain circumstances

Withdraw your consent at any time (where consent is the legal basis)

Lodge a complaint with the Information Commissioner’s Office (ICO)

8. How to Contact Us

If you have questions about this policy or your data, please contact:

Allure Beauty Lounge

Location: 21a St. Mary’s Street, Wallingford, Oxfordshire, OX10 0EW

Email: manager@allurebeautyloungeltd.co.uk

Phone: 01865 560100